I had a Skype session with a client during my travels in Venice Italy. It took me some extra time to get everything ready as connecting to the Internet didn’t go smoothly. I was six minutes late for the online appointment.
But finally I was on. I was glad. And my client seemed to be relieved too. So I said sorry, I didn’t mean to be late. I was about to tell her about the hard time that I had sorting out the wi-fi connection in Italian.